A Blueprint for Excellence in Heart Failure Services in North West London - this guideline has been developed by clinical teams, managers and service users across primary, secondary and tertiary care; and outlines best practice for health professionals' caring for individuals who have, or who are suspected of having heart failure. The document provides recommendations on the appropriate treatment and care of patients that are most effective in confirming a diagnosis, provision of prognostic information, influencing therapy and chronic disease management.

How heart failure affects the population of North West London is presented within the document and local health communities should review their existing service provision for people who have heart failure against this guideline together with key stakeholders involved in the development, delivery and procurement of heart failure services.

North West London Heart Failure Directory of Services and Resources - The Directory of Services and Resources was developed to provide an informative reference guide of heart failure services and resources across North West London. It is aimed at the health care professional but patients, carers and their families will find it a useful source of information for their locality. The directory is based on the West London Cancer Network directory, providing advice, support and relevant information for the heart failure patient. The directory has been arranged into sections and aims to provide specific information available within each locality across North West London. You may only want to read the section that is of special interest to you and not read the whole directory. We have tried to include details of all local statutory services and voluntary organisations that offer services in the hope to meet some of the needs of people living with heart failure and in particular chronic heart failure. The organisations themselves have provided us with their details and we have taken every care to check that each entry is correct at the time of publication. We hope they will provide you with a good service but we cannot make personal recommendations or guarantees of quality.

This directory is a web-based service and will be updated as regularly as possible. If you have contributed to this directory and want to make any changes, please click on the email link and outline the changes you want made kathryn.wickham@hillingdon.nhs.uk

We hope that the provision of this directory will make a difference in being able to give you practical help, support and information.